Metro Ford Warranty
DISCLAIMER:
Warranty upgrades to a limited warranty with a $100 deductible after the Ford Factory Warranty expires. Ford factory warranty coverage varies by model. Typical Ford coverage includes 5 years/60,000 miles Powertrain Limited Warranty and 3 years/36,000 miles Bumper-to-Bumper Limited Warranty, excluding maintenance, normal wear and tear, and damage. See dealer for complete warranty details. A copy of the warranty is available for review prior to sale at the dealership.
The 20 Year / 200,000 Mile Limited Powertrain Warranty is administered by Fidelity Warranty Services, Inc. Powertrain Limited Warranty is included on all new untitled vehicles with 0–5,000 miles purchased from Metro Ford of Madison. A $100 deductible will be the vehicle owner's responsibility after the Ford factory warranty has expired.
It is the customer's responsibility to ensure the vehicle is serviced and receives all scheduled maintenance as outlined in the manufacturer's Owner’s Manual. The customer must retain copies of all maintenance and repair orders. Proof of maintenance services may be required in compliance with the manufacturer’s guidelines. Failure to provide proof of required maintenance will void this warranty. See dealer for full warranty coverage details.
Frequently Asked Questions
Metro Ford of Madison is pleased to offer an exclusive 20 Year / 200,000 Mile Limited Powertrain Warranty on all new Ford vehicles purchased from Metro Ford of Madison.
Q: What does the 200,000 Mile Metro Ford of Madison Warranty program cover?
A: The 200,000 Mile Metro Ford of Madison Limited Powertrain Warranty covers parts and labor on approved engine, transmission, and driveline failures, including applicable seals and gaskets. See dealer for a complete list of covered components and disclosures.
Q: What do I have to do to keep the 200,000 Mile Metro Ford of Madison Warranty in effect?
A: Simply maintain the vehicle at any Ford Certified Dealership in accordance with the Manufacturer’s Recommended Maintenance Schedule. All recommended maintenance must be performed according to the maintenance schedule booklet.
Q: Where can I find the Manufacturer's Recommended Maintenance Schedule for my vehicle?
A: See your Maintenance Guide provided at delivery or contact a Metro Ford of Madison Service Advisor.
Q: Do I have to service the vehicle at Metro Ford of Madison?
A: Service does not have to be performed at Metro Ford of Madison; however, all maintenance must be properly documented. Any warranty repairs must be completed at a Ford Certified Dealership.
Q: Can I change my own oil?
A: Yes. However, you must maintain supporting documentation (receipts for oil and filters, etc.), keep an oil change log, and sign off each service showing it was completed within the manufacturer’s recommended mileage intervals.
Q: Am I responsible for paying a deductible when making a claim?
A: There is no deductible during the original Ford factory Powertrain Warranty period. After the factory warranty expires and coverage transitions into the extended portion of the 20 Year / 200,000 Mile Limited Powertrain Warranty, a $100 deductible per visit will apply.
Q: Is the 20 Year / 200,000 Mile Limited Powertrain Warranty transferable?
A: No. The 20 Year / 200,000 Mile Limited Powertrain Warranty expires upon transfer to any subsequent owner. Coverage applies only to the original owner as defined in the warranty agreement.
Powertrain Coverage
For “Original Owners” (as defined below), the 20 Years / 200,000 Miles Limited Powertrain Warranty begins upon expiration of the Ford 5 Years / 60,000 Mile Limited Powertrain Factory Warranty and will continue to cover the following components for up to 240 months or 200,000 miles from the Date of First Service, whichever occurs first.
This Limited Powertrain Warranty does not cover normal wear and tear, maintenance services, or items excluded elsewhere in the warranty agreement.
The items covered by the Limited Powertrain Warranty include:
Engine Coverage
Cylinder block; cylinder heads; all internally lubricated parts including pistons, piston rings, pins and cylinder sleeves; crankshaft, pulley, main bearings, caps and bolts; connecting rods, rod bearings, caps and bolts; camshaft(s), camshaft bearings, buttons and plugs; timing gears and timing chain or belt; rocker arms, pivots, shafts and bushings; intake and exhaust valves, springs, guides, adjusters, retainers and seats; pushrods and lifters; intake manifold; exhaust manifolds; balance shaft; water pump; fuel pump; thermostat; oil pump, cover, gears, pressure relief valve and screen; rotor housing, rotors, shims and silent shaft; internal fasteners, nuts and bolts; turbocharger/supercharger assembly including boost valve and waste gate; oil pan; valve, timing and side covers; thermostat housing; water pump pulley; engine mounts; harmonic balancer; flex plate/flywheel and ring gear; seals and gaskets.
Transmission Coverage
Transmission/transaxle case and all internally lubricated parts including ring and pinion gears; oil pump, cover, gears, housing and vanes; torque converter; valve body(s); throttle valve; valve pack; governor; gear switches; solenoids; bands; automatic transmission/transaxle clutches, drums, pistons and steel plates; planetary and sun gears; servos and rings; blockers; synchronizer hubs and keys; bearings; bushings; supports and shafts; control rings; yoke; extension housing; speedometer drive gears; accumulators and rings; adjusters; internal fasteners, nuts and bolts; shift cover and forks; separate bell housing; oil pan; detent cable; kick-down link; throttle cable; vacuum modulator; transmission mounts; transfer case and all internally lubricated parts contained within the transfer case; seals and gaskets.
Note: Standard transmission clutch assemblies and related component parts are not covered.
Drive Axle Coverage
Differential/axle housing(s) and all internally lubricated parts including axle flange; ring and pinion gear/carrier assembly; spider gears and bearings; pins; retainers; positraction clutches, plates and springs; cover; constant velocity joints; slip joint; front-wheel drive axles/half shafts and wheel bearings; U-joints; couplings; flex disc; prop shafts; center support bearings; seals and gaskets.
Fluid Coverage
We will pay for replacement of necessary fluids, oils, greases, and lubricants that must be replaced in conjunction with a covered repair. This coverage does not apply to shop supplies.
Original Owner Definition
An Original Owner is defined as the first retail purchaser or lessee of the Metro Ford of Madison vehicle who takes delivery of the vehicle on its Date of First Service.